Terms of service

Terms of Service

By accessing and using our website, you agree to the following terms and conditions.

Products

All products are handcrafted in small batches. Due to the natural nature of our products, slight variations in color, size, and appearance may occur.

Orders & Payments

All orders must be paid in full at the time of purchase. We reserve the right to cancel or refuse any order at our discretion.

Shipping

We aim to process and ship orders promptly. However, we are not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.

Returns & Refunds

Due to the nature of our food products, all sales are final. Please refer to our Return & Refund Policy for more details.

Product Care

Our products must be stored in a cool, dry place. We are not responsible for any damage or quality issues resulting from improper storage after delivery.

Allergies Disclaimer

While we take care in handling our products, they may be processed in environments that handle allergens. Please consume at your own discretion.

Limitation of Liability

Citrus & Co is not liable for any indirect, incidental, or consequential damages resulting from the use of our products.

Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice.